Support Updates

December 2024‍

Call Wait Times

We're currently experiencing a high volume of calls, especially between 12 and 2PM.

To get through faster, we recommend calling us outside these hours, when wait times are typically shorter.

Most FAQs

Here is some useful information related to some of our most frequently asked questions.

• Perx Get My Balance FAQs
• Perx Registration FAQs
• Perx Activation Instructions

Email Queries

Sales Queries: SalesPerxreward@emlpayments.com

Cardholder Queries: perxcardsupport@emlpayments.com

Thank you for your understanding—we’re here to help and will assist you as quickly as possible!