Physical Reward Card Activation Guide

Follow six simple steps to access or create your account, register your card and complete activation.

Young woman wearing glasses smiling while using a smartphone, next to a large phone screen showing a prepaid Perx Mastercard with a €1500.00 available balance.
Your activation checklist
Have these ready before you start.
Your physical Perx card, with the card number on the front and the security code on theback.
The activation information supplied by your employer.
Your mobile phone, so you can receive a security code.
perx.getmybalance.com
Go to the website on your phone, tablet or computer to get started.

Activation Guide

Follow the steps below to activate your physical reward card.

Step 1. Access your account.

‍New account holders: select Create Account and enter the requested account details.
‍Existing account holders: log in using your existing account and select Add a card from My Cards.

Tip: Have your physical card and the activation information supplied by your employer ready. If you already have an account, please don’t create a duplicate.

Step 2. Enter your card details.

Enter the 16-digit card number from the front of the card and the 6-digit security code from the back. Select Continue.

Tip: Enter the card number without spaces, and check both numbers before continuing.

Step 3. Confirm your personal and address details.

‍Review or enter the cardholder name, birth date and mobile number. Then enter the address, city,country, county and postal code. Select Continue after each screen.

Step 4. Verify your account.

‍Enter the security code sent to the selected mobile number or email address. A different deliverymethod can be selected, or a new code requested. Select Continue.

Step 5. Review and accept the Terms and Conditions.

Read the Cardholder Agreement on screen or open the PDF . Select the confirmation checkbox to accept the Terms and Conditions, then select Continue.

Step 6. Activate your card.

Enter your surname and either your personal email address or the employer-supplied security code. Select Activate card. When the confirmation appears, select Add to Apple Wallet or Add to Google Wallet to Tap & Pay with your phone, or select I’ll do this later and review the card status in My Cards.

Your card is ready to spend.
Once activated, use your Perx Prepaid Mastercard® wherever Mastercard® is accepted, online and in-store. Select My Cards at any time to check your card status and available balance.
Need help?
If you have a question about activating or using your card, our Customer Service team is here to help. If you need your activation code, please contact your employer, as Perx Customer Service is unable to provide it.